Hassle-Free Returns
We want you to be completely satisfied with your purchase from Noble Scent Society. If you’re not entirely happy with your order, our Hassle-Free Returns Policy ensures a straightforward and seamless process for returns. To be eligible for a return, please note the following:
Returns must be initiated within 30 days from the date of purchase.
The item(s) being returned must be in their original, unopened packaging and in the same condition as when you received them.
Personal care and beauty products, including fragrances, must be unused and unopened for hygiene reasons.
Proof of purchase, such as your order number or receipt, is required for all returns.
Initiating a Return
Contact our customer support team at [support@noblescentsociety.com] within the specified return window. Provide your order number, the item(s) you wish to return, and a brief explanation of the reason for the return.
Once your return request is approved:
Please securely package the item(s) to prevent damage during transit.
Include a copy of your proof of purchase inside the package.
Ship the package to the designated return address.
Inspection and Refunds
Upon receiving the returned item(s), we will inspect them to ensure they meet our return eligibility criteria. If the item(s) are in proper condition, we will process your refund:
Any shipping cost you incur to return the product to us will not be refunded.
For items purchased with a credit card or PayPal, the refund will be issued to the original payment method.
Depending on your financial institution, it may take [number] business days for the refund to reflect in your account.
Exclusions
Please note that certain items are exempt from our Hassle-Free Returns Policy:
Personal care and beauty products including fragrances that have been opened or used.
Items returned without a valid proof of purchase.
Items returned after the specified return window.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer support team immediately. We will guide you through the process of returning the item and receiving a replacement or refund.
Contact Us
If you have any questions or need assistance with our Hassle-Free Returns Policy, please contact our customer support team at support@noblescentsociety.com
At Noble Scent Society, we are committed to ensuring your satisfaction and making the returns process as convenient as possible. Thank you for choosing us for your fragrance needs.